Established Since 1992

Book Direct, No Call Centre!

95% Customer Retention

F.A.Q.

GENERAL

There are twelve Gites. located in four groups. The Gites vary in size from one bedroom to three bedroom properties.

Our one and two bedroom Gites are ideally suited to couples and to families.  Our three bedroom Gites can accommodate larger families of up to six adults plus a baby.  

Whilst all the Gites are privately owned, any property featured on the website meets a series of standards established by the owners committee and the site management. The individual furnishing and facilities reflect the taste and style of the owner. These do vary between Gites; a detailed description of each Gite is shown on our website, some are furnished to a higher standard than other Gites and may have a wider range of facilities. 

OPENING

The site is open all year but some Gite owners only let in high season from the beginning of April to the end of October.

Long term winter lets may be possible, please contact us to discuss your requirements.

ANY PROBLEMS

We do our utmost to present you with a properly prepared Gite.  We want you to feel that your stay with us is like a home from home. We would ask you to remember that the Gite you are staying in is someone’s holiday home and to treat it with respect.  We ask that you leave the Gite in a similar condition to how it was presented to you on your arrival.  Occasionally problems do arise, if you do find something of concern please let us know immediately, there is somebody on the site on a daily basis through the main holiday months of the year, and we do try to resolve problems to everyones satisfaction.

LINEN

Bedding, towels & tea towels are included in the price of the Gite and a change is provided each week.  Pool towels are provided during the swimming season and are changed fortnightly.  It is possible to have a mid week change of towels but additional charges are applicable.

YOUNG CHILDREN

We are delighted to accommodate babies and toddlers. We have cots, high chairs and baby baths available on request. Stair guards are available in some Gites.

LIMITED MOBILITY

We are able to accommodate guests with limited mobility in some of the Gites, please refer to individual Gites details.

Six of the Gites have bedrooms and bathrooms on the ground floor.

WI-FI

There is a Wi-Fi hot spot in the centre of the site. Access to the service is free. Whilst we do everything we can to maintain this service we are in the hands of France Telecom who provide the overhead lines which carry the service and our service provider who supplies the hub and router.

TV

All the Gites are equipped with a DVD player and some of the Gites have satellite TV. Please refer to the detailed description of each Gite. We have difficulties receiving French terrestrial TV due to the fact that the site is surrounded on three sides by woods.

PETS

We are sorry but we are unable to accommodate pets in the Gites and on the site.

WASHING FACILITIES

We have two large (10kg) washing machines. A wash load can be left with Reception. There is a small charge (2018 - 8€) per machine load. Washing can be unloaded by the customer. Each Gite has a drying rack and there are also washing lines available. Giroflee, Jasmine Iris & Hortensia have their own washing machines.

CHANGEOVER DAYS

During the high summer season the Gites run from either Saturday to Saturday or Sunday to Sunday. Outside of this period we are often able to offer midweek arrivals. Please contact us to discuss your specific requirements.

PRICES

The prices shown are in sterling.  The price is the weekly rate for the Gite.  It is fully inclusive of everything including electricity.

PAYMENT

A deposit of 25% is payable to secure all reservations with the balance being payable 8 weeks prior to the start of your stay. We accept payment by bank transfer. (please note that we are not able to accept credit cards)

If bank charges are applicable to your payment, these will be added to the final balance.

Please make sure that you have adequate travel insurance which covers you against cancellation.

BREAKAGE DEPOSIT

A breakage deposit of £100 or 100 Euros is payable with the balance.  After your departure the cleaner will check the Gite. Subject to there being no major breakages or damage and the Gite being left clean we will refund the breakage deposit within 14 days.

 

SWIMMING POOL

Our outdoor swimming pool is, 12m by 6 m with a shallow end (approx 1.20m deep) and a deep end (approx 1.80m deep). The pool is open from mid May until the end of the third week of September.

The pool is usually heated to maintain a temperature of around 27°/28°. At the beginning and end of the season this is dependent upon climatic conditions.

For your security the pool is surrounded by a combination of walls and fences and there is a dual locking gate to prevent young children being able to gain access to the pool area.

Towels for the pool are provided in each Gite.

FOR YOUNGER CHILDREN

The swimming pool is heated and we also have a small splash turtle paddling pool which can be filled with warm water from the pool.  There is a baby swing and a special play area for the under 6's.

FOR OLDER CHIDREN

We have two playgrounds, one at the top of the site with swings and slides and a small adventure playground in the woods with a range of equipment.  We also have a table tennis table, badminton court, table football and boules.  For children over 14 there is also a dart board available.  Jenga, Connect 4 and Chess are also available. Equipment can be borrowed from Reception, a small deposit is required.

SPORTING ACTIVITIES

Canoe Hire:  We have worked with Randonnee Dordogne for many years and can arrange canoe hire for you with them from their bases in Carsac and Cenac.

Bike Hire: Bikes can be hired locally, there are two bike operators located at Rouffillac, next to the cycle path where bikes can be hired for weekly, daily and for half day.  Alternative bike hire companies are located in Sarlat.  

The cycle track follows the old railway line which runs between Sarlat and Souillac for approx 25km. It provides a safe and flat route along the Dordogne valley for cycling and walking.

River swimming:  There is access to the Dordogne at the bridge at Rouffillac.  We also know of a number of other quieter places, so please ask.

There is a Water Park and Municipal Swimming pool in Souillac.

Lake swimming: There is a man-made lake at Grolejac, approx 15 minutes from Carlux.  It has beaches, swimming, boating and fishing. There is a small entrance fee.

Other activities:  You will find information on some of the attractions of this region on this site. For further information the Sarlat Tourist Office can be contacted on the web at www.sarlat-tourisme.com also www.perigordnoir.com or by phone on 05 53 31 45 45.

Carlux is located midway between Sarlat (the mediaeval capital of the region) and Souillac (15km). There are supermarkets in both towns (Sarlat- Carrefour, Casino, Leclerc, Lidl, and in  Souillac – Leclerc, Casino, and Lidl)

The Gites are situated on the hillside overlooking the village of Carlux dominated by its 13 century ruined chateau.

There is a footpath through the woods across to the village and it is approximately a 10 minute walk. Please note that this footpath is not suitable for prams.

The village has a Proxy Supermarket which is very well stocked with local produce and fruit and vegetables, a bakery, La Halle Paysanne (farmer’s market) with restaurant in the summer, a post office, a bar/tabac with restaurant (L'Escapade). The Pizza Van visits the village on Thursday evenings. A fish van stops on Tuesdays and a butchers van stops on Wednesdays. In the high season the boulangerie sends their van to the site for the sale of bread and pastries.